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This standard demonstrates that an organisation has a documented quality management system in place. It is fully compatible with the ISO 14001:1996 (Environmental) and OHSAS 18001 (Health & Safety) management system standards and can be fully integrated with either or both these management systems if required. The ISO 9001 standard enables organisations to ensure that they can control their working practices and improve their performance and profitability.
The chart illustrates the process your business goes through to achieve this standard.
| Flowchart of key steps towards achieving ISO 9001 |
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Quality manual
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A document to describe how you address the requirements of ISO 9001
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Procedures
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A set of documents, typically 2 pages each, describing working practices.
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Instructions
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Detailed instructions of how certain processes are carried out. Not normally required by most companies.
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Evidence
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The proof that the system works. Consisting of completed forms, faxes, memos, checklists, letters, notes, database entries etc. Can be computer records.
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For further information on how to develop a simple management system that works, and how SMS Ltd can help make it as pain-free a process as possible, please contact us.
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